Work Life vs. Personal Life

2009 November 8
by matt levinthal

halfsuit1Somewhere in my career I learned that I’m supposed to keep work and life separate. The rule goes something like, don’t bring personal life to work and don’t bring work home.

What if we scrapped that idea? Actually, not what if, I’m saying scrap that idea. No, I’m saying more than scrap that idea. Write it on a piece of paper, run it through the shredder, throw it in the sink and light it on fire.

If we want people to feel the passion and purpose behind our work, we’ve got to put it all on the table. Bring our values and passion to our work, share our inspirations and thoughts, even our quirky humor.

These are the attributes that make us unique individuals and when pooled together they make a brand human, emotionally engaging and when shared openly, naked.

And what if we brought our work home. Not the stress and paperwork but what if we looked for answers to the company’s problems in nature during a Saturday hike or discover new product innovations by playing with the kids.

What if instead of having work life and personal life, we brought those lives closer together to create a better more powerful life, while building a brand that will change the lives of those it touches.

Naked Marketing

2009 August 14
by matt levinthal

00019066I believe we are embarking on the start of a new style of marketing, I’m calling it naked marketing. Unlike the image here it doesn’t involve nudity at all. Then why call it naked marketing? For three reasons mainly.

1. Unlike the words transparent, honest, open, etc. naked brings with it a certain amount of discomfort. When I say Naked Marketing, I can see people squirm a little, smirk or laugh a bit out of discomfort and, well, naked marketing can be a bit uncomfortable for people at first.

2. Naked is about as pure, simple and beautiful as we can make ourselves in this crazy world and Naked Marketing is as pure, simple and beautiful as marketing gets, both in its content and its delivery.

3. To be naked requires confidence and a certain level of comfortableness with being judged. After all, when we are naked we have nothing to hide behind, we can’t pretend to be something we are not, we literally loose our false sense of control over what others think and that can be scary. As simple as Naked Marketing is, it is definitely a little scary for folks.

What exactly is Naked Marketing? I plan on tackling that question in my next post…

Inspired by Farmers

2009 July 24
by matt levinthal

stone-buhr-pnw-shoot-2

I spent last week traveling around eastern Washington and into Idaho visiting with wheat farmers as part of a joint project with Stone-Buhr and Shepherd’s Grain. I was blown away by the beauty of these farms, the kind and gentle nature of the farmers and their passion for farming.

Each farmer had a unique story, some were forth and fifth generation farmers whose great great grandparents homesteaded the land and they knew there was nothing they wanted to do more. Others grew up as farm hands, working hard to carve out a small plot to call their own. Still others left the farm, sometimes for more than 10 years, before a passion buried deep inside called them back to the land.

One thing each of these farmers had in common was an unyielding passion for the land. They watched it every day, smelt the soil, ran their hands through the crops, measured every rain storm down to the 10th of inches.

When you have as much passion as these farmers, the brand’s story and values write themselves. The brand comes alive as the collective personality of these colorful individuals. The difficult part becomes how to squeeze so much authenticity into a package of flour, a website, or an email. It’s like trying to express a 3hr epic movie into a 30 second trailer or a single movie poster.

It’s a great problem to have and one I’ll be working on over the next few weeks. I believe the key will be to open up the brand, allowing the people that make it so unique to shine through. I’m calling this Naked Marketing, where a brand actually takes off their layers of marketing to proudly showcase what’s underneath.

More to come on this concept…

Mountain Biking and Branding

2009 July 7
by matt levinthal

7th Secret on The Shore from Dean Wilkes on Vimeo.

As I started the first decent of the ride I could feel my heart begin to beat harder and my arms tense up as the bike bounced beneath me. I hit the breaks a bit too hard going into the first turn making my back tire slide out, which set me up funny for the upcoming rocky section.

This was my first mountain bike ride in over a year and so I was a bit out of shape physically, which was no surprise, it was the lack of mental conditioning that caught me off guard. As my vision shook with each bounce I struggled to stay in my line, which made me tighten up even more, increasing my loss of control.

About halfway through the decent I finally remembered to look downhill. This is a trick used by athletes the world over to drive them smoothly through the split-second present situation in a way that sets them up perfectly for the future.

Instantly, I was able to see clearly. The trail seemed to slow down and I was able to relax. My bike continued to bounce beneath me but I felt in control, able to stick to the line I desired. When we suddenly came up on a narrow railing-less bridge that hovered six feet above a creek I was able to set my sights on the end of it and roll smoothly over the feature, despite the rocky entry.

What does all this have to do with branding? Once a company is launched the days move with increasing speed, sketchy rocky sections arise, and at some point you’ll probably hit the breaks too hard going into a turn when out of nowhere an obstacle you need to cross will appear.

If you are able to look downhill and clearly see your line, a clear pathway from where your brand is now to that point in the distance where you want it to be, past all the rocks, all the the turns and bridges or lack of bridges, you’ll get there. Because you’ll be clear headed, relaxed and in control, able to guide the company through subtle adjustments that make the ride feel almost smooth, some good shocks help too.

Preciousness

2009 June 10
by matt levinthal


Last week I heard Abdullah Ibrahim, a 75 year-old jazz pianist from Cape Town, South Africa play at Yoshi’s in San Francisco. For an hour, without a single break he played piano like every note was precious. Like every note was a part of his story that couldn’t be left out. After the show we all remarked how we felt like we were sitting in his living room - despite watching him perform from the back of a room filled with over 500 people.

In this fast-paced disposable world, we rarely experience preciousness. However, when we do, it cuts through the noise of our daily life, driving straight to our heart. There is an exchange that occurs, a level of respect and understanding given, received, then returned. This is the goal of a true social value-based brand, to open themselves up to their audience and share their story in an authentic, passionate and truly precious manner - because their mainstream competition can only make noise.

So imagine your every word is a note, every sentence a cord, every photograph a song and every interaction a concert - an opportunity to share your story. What music would you play?

You are Billiant, and the Earth is Hiring

2009 May 27
by matt levinthal

paul-hawken

I find Paul Hawken to be one of those rare individuals who has the ability to inspire with every word

He is a great example of how every one of us is a unique brand waiting to express ourselves to the world, some brands are just better at communicating than others - few are better than Hawken.

Below is a speach he gave at the University of Portland commencement address recently.

When I was invited to give this speech, I was asked if I could give a simple short talk that was “direct, naked, taut, honest, passionate, lean, shivering, startling, and graceful.” Boy, no pressure there.

But let’s begin with the startling part. Hey, Class of 2009: you are going to have to figure out what it means to be a human being on earth at a time when every living system is declining, and the rate of decline is accelerating. Kind of a mind-boggling situation – but not one peer-reviewed paper published in the last thirty years can refute that statement. Basically, the earth needs a new operating system, you are the programmers, and we need it within a few decades.

This planet came with a set of operating instructions, but we seem to have misplaced them. Important rules like don’t poison the water, soil, or air, and don’t let the earth get overcrowded, and don’t touch the thermostat have been broken. Buckminster Fuller said that spaceship earth was so ingeniously designed that no one has a clue that we are on one, flying through the universe at a million miles per hour, with no need for seatbelts, lots of room in coach, and really good food – but all that is changing.

There is invisible writing on the back of the diploma you will receive, and in case you didn’t bring lemon juice to decode it, I can tell you what it says: YOU ARE BRILLIANT, AND THE EARTH IS HIRING. The earth couldn’t afford to send any recruiters or limos to your school. It sent you rain, sunsets, ripe cherries, night blooming jasmine, and that unbelievably cute person you are dating. Take the hint. And here’s the deal: Forget that this task of planet-saving is not possible in the time required. Don’t be put off by people who know what is not possible. Do what needs to be done, and check to see if it was impossible only after you are done.

When asked if I am pessimistic or optimistic about the future, my answer is always the same: If you look at the science about what is happening on earth and aren’t pessimistic, you don’t understand data. But if you meet the people who are working to restore this earth and the lives of the poor, and you aren’t optimistic, you haven’t got a pulse. What I see everywhere in the world are ordinary people willing to confront despair, power, and incalculable odds in order to restore some semblance of grace, justice, and beauty to this world. The poet Adrienne Rich wrote, “So much has been destroyed I have cast my lot with those who, age after age, perversely, with no extraordinary power, reconstitute the world.” There could be no better description. Humanity is coalescing. It is reconstituting the world, and the action is taking place in schoolrooms, farms, jungles, villages, campuses, companies, refuge camps, deserts, fisheries, and slums.

You join a multitude of caring people. No one knows how many groups and organizations are working on the most salient issues of our day: climate change, poverty, deforestation, peace, water, hunger, conservation, human rights, and more. This is the largest movement the world has ever seen. Rather than control, it seeks connection. Rather than dominance, it strives to disperse concentrations of power. Like Mercy Corps, it works behind the scenes and gets the job done. Large as it is, no one knows the true size of this movement. It provides hope, support, and meaning to billions of people in the world. Its clout resides in idea, not in force. It is made up of teachers, children, peasants, businesspeople, rappers, organic farmers, nuns, artists, government workers, fisherfolk, engineers, students, incorrigible writers, weeping Muslims, concerned mothers, poets, doctors without borders, grieving Christians, street musicians, the President of the United States of America, and as the writer David James Duncan would say, the Creator, the One who loves us all in such a huge way.

There is a rabbinical teaching that says if the world is ending and the Messiah arrives, first plant a tree, and then see if the story is true. Inspiration is not garnered from the litanies of what may befall us; it resides in humanity’s willingness to restore, redress, reform, rebuild, recover, reimagine, and reconsider. “One day you finally knew what you had to do, and began, though the voices around you kept shouting their bad advice,” is Mary Oliver’s description of moving away from the profane toward a deep sense of connectedness to the living world.

Millions of people are working on behalf of strangers, even if the evening news is usually about the death of strangers. This kindness of strangers has religious, even mythic origins, and very specific eighteenth-century roots. Abolitionists were the first people to create a national and global movement to defend the rights of those they did not know. Until that time, no group had filed a grievance except on behalf of itself. The founders of this movement were largely unknown – Granville Clark, Thomas Clarkson, Josiah Wedgwood – and their goal was ridiculous on the face of it: at that time three out of four people in the world were enslaved. Enslaving each other was what human beings had done for ages. And the abolitionist movement was greeted with incredulity. Conservative spokesmen ridiculed the abolitionists as liberals, progressives, do-gooders, meddlers, and activists. They were told they would ruin the economy and drive England into poverty. But for the first time in history a group of people organized themselves to help people they would never know, from whom they would never receive direct or indirect benefit.. And today tens of millions of people do this every day. It is called the world of non-profits, civil society, schools, social entrepreneurship, and non-governmental organizations, of companies who place social and environmental justice at the top of their strategic goals. The scope and scale of this effort is unparalleled in history.

The living world is not “out there” somewhere, but in your heart. What do we know about life? In the words of biologist Janine Benyus, life creates the conditions that are conducive to life. I can think of no better motto for a future economy. We have tens of thousands of abandoned homes without people and tens of thousands of abandoned people without homes. We have failed bankers advising failed regulators on how to save failed assets. Think about this: we are the only species on this planet without full employment. Brilliant. We have an economy that tells us that it is cheaper to destroy earth in real time than to renew, restore, and sustain it. You can print money to bail out a bank but you can’t print life to bail out a planet. At present we are stealing the future, selling it in the present, and calling it gross domestic product. We can just as easily have an economy that is based on healing the future instead of stealing it. We can either create assets for the future or take the assets of the future. One is called restoration and the other exploitation. And whenever we exploit the earth we exploit people and cause untold suffering. Working for the earth is not a way to get rich, it is a way to be rich.

The first living cell came into being nearly 40 million centuries ago, and its direct descendants are in all of our bloodstreams. Literally you are breathing molecules this very second that were inhaled by Moses, Mother Teresa, and Bono. We are vastly interconnected. Our fates are inseparable. We are here because the dream of every cell is to become two cells. In each of you are one quadrillion cells, 90 percent of which are not human cells. Your body is a community, and without those other microorganisms you would perish in hours. Each human cell has 400 billion molecules conducting millions of processes between trillions of atoms. The total cellular activity in one human body is staggering: one septillion actions at any one moment, a one with twenty-four zeros after it. In a millisecond, our body has undergone ten times more processes than there are stars in the universe – exactly what Charles Darwin foretold when he said science would discover that each living creature was a “little universe, formed of a host of self-propagating organisms, inconceivably minute and as numerous as the stars of heaven.”

So I have two questions for you all: First, can you feel your body? Stop for a moment. Feel your body. One septillion activities going on simultaneously, and your body does this so well you are free to ignore it, and wonder instead when this speech will end. Second question: who is in charge of your body? Who is managing those molecules? Hopefully not a political party. Life is creating the conditions that are conducive to life inside you, just as in all of nature. What I want you to imagine is that collectively humanity is evincing a deep innate wisdom in coming together to heal the wounds and insults of the past.

Ralph Waldo Emerson once asked what we would do if the stars only came out once every thousand years. No one would sleep that night, of course. The world would become religious overnight. We would be ecstatic, delirious, made rapturous by the glory of God. Instead the stars come out every night, and we watch television.

This extraordinary time when we are globally aware of each other and the multiple dangers that threaten civilization has never happened, not in a thousand years, not in ten thousand years. Each of us is as complex and beautiful as all the stars in the universe. We have done great things and we have gone way off course in terms of honoring creation. You are graduating to the most amazing, challenging, stupefying challenge ever bequested to any generation. The generations before you failed. They didn’t stay up all night. They got distracted and lost sight of the fact that life is a miracle every moment of your existence. Nature beckons you to be on her side. You couldn’t ask for a better boss. The most unrealistic person in the world is the cynic, not the dreamer. Hopefulness only makes sense when it is doesn’t make sense to be hopeful. This is your century. Take it and run as if your life depends on it.

Interface

2009 May 15
by matt levinthal


I was lucky enough to be part of the Sustainable Industries Forum in San Francisco last week where Ray Anderson spoke about his awakening to sustainability in business and the steps Interface has taken to reduce their negative environmental impact. He took one of the most toxic and wasteful businesses in the world, flooring, and is tranforming it into a beacon of sustainability.

It’s an inspiring story and what perhaps inspired me the most was that Anderson closed his speech by looking forward to a time when interface crossed that tipping point from almost completely sustainable to actually giving back to the natural system they took from for so long. That’s the difference between a “green” marketing campaign and a sustainable brand - passion, commitment and vision.”

Key Takeaways

• No company  is too big or requires too many natural resources to become sustainable, it simply requires more creativity and willpower to get there.

• Tell your story, the good and the bad, because your checkered past just makes the story more compelling.

• At some point every company will have to be more sustainable, but right now every brand has a choice to either be a leader in sustainability or a follower.

The WalMart 180º

2009 April 27
by matt levinthal

picture-2A few weeks ago I wrote about how eBay needed a green initiative equivalent to putting a man on the moon in order to turn their brand around. The idea is if you really put your heart (time, money, resources) behind a big initiative and let your actions do the talking, people will listen.

WalMart is perhaps the greatest active example of how to pull off one of these moonshots. Their recent goals and achievements were reported in an Environmental Leader article last week and they are impressive.

• eliminate all waste by reducing, recycling or reusing everything that comes into its 4,100 American stores by 2025
• reduce the amount of packaging in the supply chain 5 percent by 2013
• help cut plastic bag waste by one-third by 2013
• double fleet fuel efficiency by 2015
• reduce phosphates in products in the Americas region by 70 percent by 2011.

As for success stories that help to illustrate how these aren’t just attention grabbing goals that you will never hear about again;

• recycled 180 million pounds of paper, plastic, aluminum and other items
• turning its waste plastic into resin to manufacture clothes hangers and stepping stones for gardens
• recycled 2.5 million tons of cardboard
• running about 15 trucks on biodiesel made from their roasted chicken grease
• already surpassed efficiency goals within its private fleet by reducing fuel use by more than 25 percent from 2005 to 2008
• floors now contain 20 percent fly ash, recycled from the chimneys of coal-fired power plants, and are cast in forms made from soy beans instead of petroleum-based plastics

Maybe this is still just a marketing ploy, but it’s beginning to yield positive results. Those positive results intern positively impact the WalMart brand, creating a positive feedback cycle that should further feed Walmart’s green initiatives.

I would expect the publicity of WalMart’s green initiatives to lure other major players into this strategy. As the volume on green initiatives crank up, brands will have to shout louder and louder about their green goals to stay above the greenwashing fray and that’s good for environment.

Key Takeaways

• Go big or go home - everyone has a green initiative, make yours meaningful
• Follow through - updates on initiatives showcase you’re in this for the long haul, not just for press coverage
• Anyone can do it - if WalMart can turn things around, any brand can, it just takes an authentic desire to create change

FORA.tv

2009 April 17
by matt levinthal


Go visit FORA.tv

That’s the bottom line of this post, check out FORA.  It is simply an impressive collection of the brightest minds the world has to offer. When I find myself feeling uninspired or stuck on a project a few good clips on FORA has my wheels turning again.

From a branding perspective FORA showcases how you can take a well known business format like video or information aggregation and create an entirely new product, sculpted specifically for an audience being under serviced by existing brands. The FORA business model is literally no different than YouTube, Hulu or Vimeo. The differentiation comes from their content selection. They’ve done an excelent job of focusing on a very specific audience and designing a product and brand that speaks to that audience’s needs.

Key Takeaways

If you’re not number one in a category, create a new category

Know your audience

Be specific, in fact, the more crowded your market, the more specific you need to be

Purpose

2009 April 7
by matt levinthal

kung_fu_master_pai_meiPurpose is a funny thing, even if you have a good idea of what it is, it’s still tough to articulate it concisely. Now would be a great time for one of those old zen masters from the Kong Fu movies to come in and gives us a few wise words about finding your purpose, unfortunately that’s not the case. Nor was it the case as I defined the purpose of a clients brand this week.

So how does one define the purpose of a brand? I started with the issue that first led to the development of the brand. If you have a social value-based brand, it means your business exists not only to make money, but to solve an issue afflicting society. That issue is at the core of your brands purpose.

Once the issue is clearly stated, it’s time to define how your brand would like to tackle the issue by defining its goals (what solving the issue looks like to you) and passions (how you believe you’re best equipped to solve the issue). Just as many brands occupy a single category by each providing a different value, many brands can work to solve a single issue by each providing a different solution.

Why is Purpose so important in branding? Because as Nietzche said,He who has a why to live can bear almost any how.” Nietzche’s no Kung Fu master like Pai Mei above, but he gets the job done.